Bank of Kigali cooperates with other industry stakeholders guided by regulations and standards of the National Bank of Rwanda so that you enjoy secure and reliable banking and payment systems you can trust.
For products and service inquiries, concerns, suggestions and general feedback email us at bk@bk.rw or you can WhatsApp on 0788 319 112 while in any of our branches please drop a message in suggestion box or complete a complaint form.
At Bank Kigali, our Vision is to be the leading provider of the most innovative financial solutions while our mission is to be the leader in creating value for our stakeholders by providing the best financial services to businesses and individual customers, through motivated and professional staff. Our services are founded on the core values of Customer Focus, Integrity, Quality and Excellence.