BK Remittance is an electronic service that offers one of the easiest ways for families and friends to send money and stay connected almost anywhere in the world.

Our Remittance Services include:

Western Union

Moneygram

BK Money 

Benefits

·         Secure and Reliable

·         Convenient and Fast

·         Easy To Send! Easy To Receive!

·         With BK Remittance Service, you can send& Receive money easily from any BK Branch/sub-agent even without setting up a bank account at affordable prices from or to anywhere in the world.

Western Union

This is a global leader in money transfer services, enabling people worldwide to send and receive money fast and reliably.

How to Send Money VIA Western Union:

·         Find a BK Western Union agent location near you

·         Complete the Send Money section of the form

·         Give the Agent the completed form with the applicable funds (including transaction fee)

·         Get your receipt and share the tracking number (MTCN) with your receiver for pick up

How to Receive Money VIA Western Union:

·         Ensure that the sender has given you the tracking number (MTCN)

  • Visit an agent location near you with your National ID/ passport
  • Submit valid ID card and tracking number (MTCN)

·         Receive cash

 

Moneygram

It is a fast, safe, easy, reliable and convenient way to send or receive money in minutes around the world.

How to Send Money VIA MoneyGram:

  • Bring some identification (e.g. passport) and fill in a short simple form
  • Pay for the amount of money you want to send, plus the MoneyGram service fee
  • You will then be given a MoneyGram reference number
  • Contact the person receiving the money and give them this number

 

How to Receive Money VIA MoneyGram:

  • Ensure that the sender has given you the MoneyGram reference number
  • Go to any MoneyGram agent (the sender can advise you of your nearest agent), taking some form of identification (e.g. passport) with you
  • Provide the reference number
  • You will be given the money immediately, usually in the local currency

 

Mobile Money Transfer Services

Mobile money service enables you to send and receive money anywhere in Rwanda. We have partnered with all three mobile service providers to offer mobile money transfer services at all our branches. These mobile money transfer services offered are:

·         MTN Mobile Money

·         Tigo Cash

·         Airtel Money

 

Benefits

·         Send and receive money

·         Buy airtime for yourself or someone else

·         Pay for your bills

·         Access your Bank account

·         Secure and Reliable

·         Convenient and Fast

·         Easy To Send! Easy To Receive

        MTN Mobile Money

How to Deposit Money

Present the following to any BK branch MTN Mobile Money Agent

·         Your MTN mobile number, which doubles as your MTN Mobile Money account number

·         The amount of money you wish to credit to your Mobile Money account

·         Your ID document

You will receive an SMS confirmation that your account has been credited with the amount.

How to Send Money

After you purchase Mobile Money through any of our BK branches, you will receive an SMS confirmation that your account has been credited with the same amount.

To send MTN Mobile Money:

·         Go to ‘MTN Menu’ go to "MTN Services"

·         Select ‘Send Money’, and follow the prompts

You and the recipient will receive an SMS notification with the transaction detail.

How to Withdraw Money

MTN Mobile Money can be withdrawn from any BK branch MTN Mobile Money Agent, located countrywide.
A registered MTN Mobile Money recipient will have to present the agent with:

·         Your MTN Mobile Money account number

·         Your ID document

·         The amount you wish to withdraw

The agent will initiate the withdrawal and you will receive a message on your phone requesting you to withdraw by entering your MTN Mobile Money PIN. You and the agent will receive an SMS notification with the transaction detail.

A non-registered MTN Mobile Money recipient will have to present the agent with:

·         Their ID document

·         A token number and secret code.

They will then personally enter the secret code into the agent’s phone

Terms and Conditions

MTN Mobile Money Terms and Conditions apply.

 

Tigo Cash

 

Tigo Cash is the new way to send money using your Tigo phone. You can send money to anyone on any network in Rwanda, quickly, easily, any time of the day or night.

To use Tigo Cash, you need to register. Just visit any BK branch Tigo Cash Agent with valid ID and we will register you for free.

How to deposit cash

  • Go to any BK branch Tigo Cash Agent with a valid ID
  • Give cash to the Agent and wait for a text message confirming the deposit

How to send cash

     On your Tigo phone, dial *500# to access the Tigo Cash menu so you can send.

How to withdraw cash

·         Go to any BK branch Tigo Cash Agent with a valid ID

·         Confirm the withdrawal with your secret PIN

·         Give the voucher code to the Agent and receive your cash

Terms and Conditions

Tigo Cash Terms and Conditions apply.

Airtel Money

This service offers different options like money transfer and bill payment of DSTV, Star Times, etc. using a mobile phone. It also makes it possible for Airtel customers who have a BK account to easily manage their account.

How to Send Money

After you purchase Airtel Money through any of our BK branches, you will receive an SMS confirmation that your account has been credited with the same amount.

To send Airtel Money:

·         Go to ‘Airtel Menu’ go to " Airtel Services"

·         Select ‘Send Money’, and follow the prompts

You and the recipient will receive an SMS notification with the transaction detail.

 

How to Withdraw Money

Airtel Money can be withdrawn from any BK branch Airtel Money Agent, located countrywide.
A registered Airtel Money recipient will have to present the agent with:

·         Your Airtel Money account number

·         Your ID document

·         The amount you wish to withdraw

The agent will initiate the withdrawal and you will receive a message on your phone requesting you to withdraw by entering your Airtel Money PIN. You and the agent will receive an SMS notification with the transaction detail.

Terms and Conditions

Airtel Money Terms and Conditions apply.

 

CLASS A

 

ü  What is CLASS A agent?

Bank of Kigali Agent Banking Class A - Service is a premier agency banking service where the Bank partners with existing businesses to offer a variety of banking services, on its behalf to its clients and the usual agents in special one or two teller cubicles usually located in prime underserved markets.

Unlike the usual agent outlets, Class A agents offer a wider variety of services almost similar to a conventional mini Bank Branch.

 

ü  What services do Class As offer?

a)    Instant New Account Opening

b)    Instant registration for BK Yacu (MobiServe) and Internet Banking.

c)     Visa Cards applications (debit and credit)

d)    Purchase and sale orders for BK Securities

e)    BK Remittance services (Western Union, MoneyGram and Xpress Money etc)

f)     Check remittance services

g)    Cheque book applications

h)    Deposits and withdrawals

 

ü  Are there other additional services offered by the agent apart from conventional banking services?

a)    Mobile Telecom Dealer services (MTN Mobile Money, Tigo Cash and Airtel Money) – sourced by the agent itself.

b)    Dealer in Telecom Airtime, cards and Devices sales Agent. (Sourced by the agent itself).

c)     BK Money  & cash collections

d)    Sale of Electricity and Payment of Water or EWSA Services, (sourced by the agent itself).

e)    Sale of Star TV, Canal+, Go-TV and DSTV subscription, air Tickets and books (sourced by the agent).

f)     Mobile phone handset dealership (sourced by the agent).

 

ü  Working hours for Class A?

The business hours of BK Class A agent are defined according to work schedules of normal Branch employees.

 

MTN PUSH PULL

The customer has to perform the linking of their MTN Mobile Money Wallet and their BK Account before being enabled to transact.

 

To link your account follow the below steps:

1.     Dial *182#

 

2.     Select 4.Bank Services

 

3.     Select 3.Get money from bank account

 

4.     Select 3)Bank of Kigali then Enter 1 Yes

 

5.     Enter Bank account (14 digits e.g. 00040040123467) then your Mobile Money PIN

 

What are the requirements for one to SUCCESSFULLY LINK their account with their own Mobile Money wallet?

 

You MUST be registered in MTN Mobile Money and have your Mobile Money PIN.

 

6.     Your MTN mobile money number must be the SAME as the one in your Delta Account information in BK.

 

7.     Your National ID/Passport Number must be the SAME as the one in your Delta Account information in BK.

 

8.     The format of the BK account to be used, when linking your MTN Mobile Money wallet to your BK account, must have 14 digits and no spaces or special characters in between i.e. the FIRST 5 DIGITS FOR THE BRANCH CODE, the NEXT 7 DIGITS FOR THE ACCOUNT NUMBER and the NEXT 2 FOR THE KEY. For example: 00040040123467.

 

9.     Under what circumstances can linking of the customer’s account with their MTN mobile Money wallet fail?

 

10.  In case of system / network issues

 

11.  In case the ID/Passport number or Mobile Number in MTN Mobile Money system is not the same as the one in your BK account information.

 

12.  If the customer does not capture the correct account number and format as mentioned above.

 

13.  What should a customer do in case they fail to Link their account?

14.  If the Customer wants to change details from MTN, they should visit the MTN service Centre in person with their identity document to correct the information that is not matching between the MTN Mobile Money system and BK Delta System

 

15.  If the Customer wants to change details from BK, they should visit BK Branch in person with their identity document to correct the information that is not matching between the MTN Mobile Money system and BK Delta System.

 

 

How does one send money from BK account to MTN Mobile Money wallet?

 

16.  Dial *182#

17.  Select 4.Bank Services

18.  Select 3)Get money from bank account

19.  Select 3)Bank of Kigali

20.  Enter Amount

21.  Enter your MTN Mobile Money PIN

Note:

Account must be already linked to your MTN Mobile Money wallet.

 

ii. From your BK account, you can only send to your linked MTN Mobile Money wallet.

 

iii. The minimum amount is 1,000 FRw and the maximum amount is 500,000 FRw per day.

 

How does one send money from MTN Mobile Money Wallet to a BK account?

 

22.  • Dial *182#

23.  • Select 4.Bank Services

24.  • Select 2)Transfer money to bank

25.  • Select 3)Bank of Kigali

26.  • Enter bank account (14 digits without spaces or special characters)

27.  • Enter Amount

28.  • Enter Mobile Money PIN

 

Note:

i. From your MTN Mobile Money wallet, you can send to any valid BK account (FRw)

ii. The minimum amount is 1,000 FRw and the maximum amount is 2,000,000 FRw per day.

 

TIGO PUSH PULL

Requirements

       You have to be registered in TIGO Cash.

       You have to be registered in MobiServe. 

How to send money from BK account to TIGO Cash wallet

       Dial *334#

       Enter your MobiServe PIN

       Choose 8 for Telecom Services

       Choose 1 for TIGO Cash

       Choose 1 for Send money to TIGO Cash

       Enter TIGO Phone Number

       Enter Amount (FRW)

       Enter MobiServe PIN

 

Note:

       BK Client must be registered in MobiServe.

       From your BK account, you can send to any TIGO Cash wallet.

       The minimum amount is 1,000 FRW and the maximum amount is 500,000 FRW

 

How to send money from TIGO Cash wallet to BK account

       Dial *200*11#

       Choose 2 for BK

       Choose 1 for Send Money to Bank

       Enter your BK Account Number

       Enter Amount (FRW)

       Enter TIGO Cash PIN

Note:

From your TIGO Cash wallet, you can send to any valid BK account (RWF)

The minimum amount is 1,000 FRW and the maximum amount is 500,000 FRW.

Equity Price List

08-12-17 CLOSING HIGH LOW
BOK 295 285 285
BRL 150 150 150
NMG 1200 --- ---
KCB 340 --- ---
USL 104 --- ---
EQTY 350 --- ---
CTL 67 67 67

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Exchange Rates

08-12-17  BUYING  SELLING
USD 845.5000 861.0000
EUR

965.0000

1050.0000
GBP 1115.0000 1180.0000

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Contact Us

BK SWIFT CODE : BKIGRWRW

KN4 Ave No12 Plot No 790
P.O. Box 175, Kigali, Rwanda

Find a branch near you

Call Center

Local: Phone 4455 

International: Phone+250-788143000

email bk@bk.rwThis email address is being protected from spambots. You need JavaScript enabled to view it. , Send us a message
web www.bk.rw

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